Skills and Training

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Winning Business Face to Face

07 Feb 12

This workshop will take you through a structured approach to running an effective client meeting, pa . . .

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Export Documentation

08 Feb 12

This one day course is designed to give you formal training on documents you need to complete on a d . . .

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Emergency First Aid at Work

10 Feb 12

Learn the theoretical and practical aspects of first Aid including resuscitation and equipment and r . . .

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Meet the Expert - PR

15 Feb 12

PR - the easy way to market your business If you are interested in attending this seminar please . . .

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Finance for Non Financial Managers

16 Feb 12

For managers without a background in accounting or finance, managing the financial aspects of their . . .

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Introduction to Export Operations

20 Feb 12

Continuous Professional Development This course is graded as entry level and would qualify for 10 C . . .

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Confident Telephone Sales

22 Feb 12

This workshop will take you through a structured approach to selling over the phone and help to boos . . .

Details

Is There Such a Thing as a Difficult Customer?

27 Feb 12

In our post recession world, B2B and B2C customers are sensitive to the service received whether it . . .

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Become a Successful Supervisor or Team Leader

28 Feb 12

"Help - What is my role?" This course offers Supervisors/Team Leaders an opportunity to identify . . .

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How to Succeed as a First Time Manager or Supervisor

01 Mar 12

Getting promoted to your new management or supervisory position is exciting, but making the transiti . . .

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Letters of Credit

07 Mar 12

This course outlines the main procedure and practice of handling Letters of Credit from the exporter . . .

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Copywriting

08 Mar 12

8.30am - 1pm including Breakfast and refreshments The first in our series of taster sessions prov . . .

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Emergency First Aid at Work

08 Mar 12

Every employer must provide, as a minimum, an “Appointed Person” to take charge at the scene sho . . .

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Writing Creative Sales Messages

12 Mar 12

Customers, especially Business 2 Business customers, will judge you and your organisation based on t . . .

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Export - Understanding the Paperwork

19 Mar 12

Continuous Professional Development This course is graded as intermediate level and would qualify f . . .

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Presenting with Confidence

21 Mar 12

This highly practical one day course will help you to plan and deliver a well structured, punchy pre . . .

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Effective Time Management

26 Mar 12

For anyone who feels overwhelmed by pressures of work or who feel that they are not achieving a bala . . .

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Become a Successful Supervisor or Team Leader

27 Mar 12

“Help How do I get the best out of my team?” This course demonstrates how to communicate effe . . .

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Radio skills with Richard Cartridge from the BBC.

29 Mar 12

8.30am - 1pm including Breaklfast and Refreshments The second in our series of taster sessions . . .

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TV Skills with Richard Cartridge from the BBC

12 Apr 12

8.30am - 1pm including Breakfast and Refreshments The third in our series of taster sessions prov . . .

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Letters of Credit, Drafts and Bills

17 Apr 12

Continuous Professional Development This course is graded as entry level and would qualify for 10 C . . .

Details

Getting the Best out of your People

18 Apr 12

Appraising Effectively Learn how to appraise staff effectively and ensure you get the best out of . . .

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Excellence in Customer Service

24 Apr 12

This practical one day course looks at how to make sure anyone dealing with customers provides a ser . . .

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Import Procedures

25 Apr 12

This course practical one day course is designed mainly for; shipping, Accounts, Purchasing/Buyers, . . .

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Export Starter - 2 day

09 May 12

This course explores the four key areas of export practice terminology, documentation, customs and p . . .

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Become a Successful Supervisor or Team Leader

22 May 12

"Help - How do I deal with workload and change?" This course offers supervisors/team leaders an o . . .

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Blogging for Business

24 May 12

8.30am - 1pm including Breakfast and Refreshments The fourth in our series of taster sessions p . . .

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Basic Bookeeping and Accounts

13 Jun 12

Learn how to organise and implement an effective accounts system including understanding profit and . . .

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Finance for Non-Financial Managers

15 Jun 12

Learn a basic understanding of financial reporting, managing cash flow, budgeting and forecasting. . . .

Details

How to Succeed as a First Time Manager or Supervisor

19 Jun 12

9.30am - 4.30pm This highly practical, down-to-earth course will help first time managers and sup . . .

Details

Confident Telephone Sales

20 Jun 12

This workshop will take you through a structured approach to selling over the phone and help to boos . . .

Details

Podcasting for Business

21 Jun 12

8.30am - 1pm including Breakfast and Refreshments The last in our series of taster sessions provi . . .

Details

A Foundation Course in Importing

25 Jun 12

Continuous Professional Development This course is graded as entry level and would qualify for 10 C . . .

Details

Export Documentation

26 Jun 12

This one day course is designed to give you formal training on documents you need to complete on a d . . .

Details

Letters of Credit

03 Jul 12

This course outlines the main procedure and practice of handling Letters of Credit from the exporter . . .

Details

Become a Successful Supervisor or Team Leader

11 Jul 12

"Help - What is my role?" This course offers Supervisors/Team Leaders an opportunity to identify . . .

Details

Emergency First Aid at Work

04 Sep 12

Every employer must provide, as a minimum, an "Appointed Person" to take charge at the scene should . . .

Details

Emergency First Aid at Work

07 Sep 12

Learn the theoretical and practical aspects of First Aid including resuscitation and equipment and r . . .

Details

Become a Successful Superviser or Team Leader

11 Sep 12

“Help How do I get the best out of my team?” This course demonstrates how to communicate effe . . .

Details

Export Starter - 2 day

26 Sep 12

This course explores the four key areas of export practice terminology, documentation, customs and p . . .

Details

Import Procedures

10 Oct 12

This one-day course covers Customs Clearance Procedures, Tariff Classification/Import Declarations . . .

Details

Credit Control and Telephone Debt Recovery

19 Oct 12

A systematic approach to how credit control can improve cash flow and sales and using the telephone . . .

Details

Become a successful Supervisor or Team Leader

06 Nov 12

“Help” How do I deal with workload and change This course offers supervisors/team leaders an . . .

Details

Export Documentation

13 Nov 12

This one day course is designed to give you formal training on documents you need to complete on a d . . .

Details

Effective Time Management

15 Nov 12

For anyone who feels overwhelmed by pressures of work or who feel that they are not achieving a bala . . .

Details

Finance for Non-Financial Managers

22 Nov 12

Learn a basic understanding of financial reporting, managing cash flow, budgeting and forecasting. . . .

Details

Confident Tele Sales

27 Nov 12

This workshop will take you through a structured approach to selling over the telephone and help to . . .

Details

 

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